About Us

Learn more about Winter Trails Tours and Safaris — your trusted partner for East African adventures.

Winter Trails Tours and Safaris Team

Who We Are

Winter Trails Tours and Safaris is a locally owned and operated tour company based in Arusha, Tanzania. We have been organizing safaris and travel experiences across East Africa for over a decade. Our team is made up of passionate locals who know this land better than anyone else.

We specialize in wildlife safaris, Mount Kilimanjaro treks, and Zanzibar beach holidays. Our goal is simple: to give you an authentic, safe, and unforgettable East African experience. Whether you want to see the Great Migration in the Serengeti, stand on the roof of Africa, or relax on white-sand beaches, we are here to make it happen.

Why We Do This

We love Tanzania. We grew up here. We know the people, the wildlife, the landscapes, and the culture. For us, this is not just a job — it is a calling. We believe that travel has the power to change lives, both for visitors and for the communities we serve.

That is why we are committed to sustainable tourism. We work closely with local guides, use eco-friendly lodges, and support community projects. When you book with us, you are not just taking a trip — you are helping us protect and share the beauty of Tanzania for generations to come.

What We Stand For

These are the values that guide us every day.

Honesty & Transparency

We give you straight answers, clear pricing, and no hidden fees. What we promise is what you get.

Quality Service

We go the extra mile to make sure every traveler leaves with stories they will tell for a lifetime.

Respect for Nature

We operate with care for the environment and the animals. Responsible tourism is our priority.

Our Services

We offer a range of travel services across Tanzania and East Africa. Whether you are a solo traveler, a couple, or a group, we have something for you.

Safaris

Serengeti, Ngorongoro, Tarangire, Lake Manyara, Mikumi, Ruaha, and more.

Kilimanjaro

Trek Africa's highest peak via Lemosho, Machame, Marangu, or Rongai routes.

Zanzibar

Beach holidays, Stone Town tours, spice farms, and island excursions.

Cultural Tours

Maasai village visits, local markets, and community-based tourism experiences.

Our Commitment to You

We are here to make your trip smooth, safe, and special. From the moment you contact us until the day you fly home, we are with you every step of the way. We listen to what you want, we answer your questions, and we do everything we can to exceed your expectations.

Our Travelling Policies

At Winter Trails Tours and Safaris, we want your journey to be smooth, safe, and enjoyable. Here are the key things you need to know before you travel with us.

Booking & Payment

A deposit of 30% is required to confirm your booking. The balance is due 30 days before your trip starts. We accept bank transfers, credit cards, and mobile money. All payments are processed securely.

Cancellation Policy

Cancellations made 60+ days before departure: full refund minus bank charges. 30–59 days: 50% refund. Less than 30 days: no refund. We recommend travel insurance to protect your investment.

Health & Safety

Your safety is our priority. All our guides are certified in first aid and emergency response. We recommend consulting your doctor about vaccinations and malaria prophylaxis at least 6 weeks before travel.

Travel Insurance

Comprehensive travel insurance is mandatory for all our tours. Your policy must cover medical evacuation, trip cancellation, and personal belongings. We can recommend trusted providers if needed.

Luggage & Equipment

We recommend soft-sided duffel bags for safaris and treks. Internal flights have a strict 15kg baggage limit. We provide camping equipment for trekking tours, but you will need to bring your own personal gear and clothing.

Code of Conduct

We are committed to responsible tourism. We ask all guests to respect local communities, follow park rules, and avoid disturbing wildlife. Our guides will brief you on the do's and don'ts before every activity.

Need More Information?

If you have any questions about our policies, feel free to reach out to us. We are always happy to clarify and help you prepare for your trip.